We move fast and we want this process to respect your time. Three stages, clear expectations at every step, and a real look at the work before you ever get an offer.

The role

Customer Success Engineer — AI & Testing

Full-time · In-person · New York City

You will work directly with customers to help them succeed with AI-driven testing in real production environments. You will write tests, debug AI agent failures, support pilots, and grow into a full Solution Engineer within a year.

This is not a traditional CS or QA role. You will be working at the intersection of AI agents, real-world test automation, and customer-facing engineering — hands on, from day one.

What the process looks like

Stage 1 — Founder Screen

30 minutes · Video call

You will speak directly with our CEO. This is a real conversation, not a scripted screen. We want to understand what you are looking for, what you have built and debugged, and whether Spur is the right move for you right now.

We will cover:

• Your background and what you have gotten good at
• Why this role and why now
• Compensation, location (this role is in-person in NYC), and work expectations
• What Spur is building and where we are headed

Come prepared to talk concretely about your work. Generic answers will not get you far here.

Stage 2 — Take-Home Assignment